Thursday, 27 September 2007

Apologies and reasons

I feel I must apologise for my pointless, puerile, and ultimately pointless post of earlier. I was rushed, and I thought that my inane ramblings on the events of this week would be suitable. I realise now that I was wrong, and what is needed to satisfy me is the posting of my actual thoughts and deep insights.

Ok, enough bollocks. The fact is that I have, I think, unearthed if not THE, then certainly a very big part of THE reason why China is taking over the world. Everybody talks about work ethic, schooling, and all that stuff, and they are absolutely correct, but there is a principle behind all that.

See, Chinese waiters and waitresses don't expect tips. Indeed, if you leave a tip, they will bring it back to you saying you forgot your change (or the Chinese equivalent).

So what?

Well, the word "tips" originates as an acronym for To Insure Prompt Service. Which is very much not the way Chinese people think.

You see, what ensures prompt service is the fact that IT'S YOUR JOB to deliver promptly.


Therein lies the key. China (and this goes beyond just the waitrons et al), seems to have absolutely zero sense of entitlement. If you want something, you earn it. Nothing is for free, or for more than you have originally agreed.

I really like that. A lot.

I hope it lasts.

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